Shipping policy

Shipping policy

Thank you for shopping with Peachki. Below is information about order processing and delivery.

Order processing

Orders are processed within 14 business days after payment is confirmed. Processing time is separate from transit time. If your order is delayed, we will contact you using the details provided at checkout.

Shipping destinations

We ship to USA. Available delivery options depend on your address and are displayed at checkout.

Shipping rates

Shipping charges are displayed at checkout before you complete your purchase. Any free-shipping offer and its conditions will be stated when offered.

Estimated delivery times

After dispatch, estimated delivery times are 30-45 business days. Delivery estimates are not guarantees. Carrier disruptions, holidays, and customs processing may affect delivery. This does not limit your rights under applicable law.

Tracking

When tracking is available, we will provide the tracking details after your order is dispatched. Tracking updates may take time to appear in the carrier's system.

International duties and taxes

Any applicable charges and the party responsible for paying them will be disclosed before purchase. Customs processing may affect delivery times.

Delivery address

Please check your delivery address before placing an order. If you need to correct it, contact peachkiskin@gmail.com as soon as possible. We cannot guarantee changes after dispatch. If an order is returned because of an incorrect address or failed delivery, contact us to discuss redelivery or refund options and any applicable costs, subject to your legal rights.

Delayed, missing, or damaged orders

If your order is delayed, missing, or arrives damaged, contact peachkiskin@gmail.com with your order number and details. Please include photos of any damage where possible. We will investigate and arrange an appropriate resolution under applicable law.

Returns and refunds

Please refer to our return and refund policy for information about returns, cancellations, and refunds.

Contact

For shipping questions, email peachkiskin@gmail.com.